Terms And Conditions


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  • Terms of Use Agreement

    Welcome to Carrots, a single-person co. ("Carrots," "we," or "us"). This page explains the terms by which you may use our online platform, website, and software provided on or in connection with the service (collectively the "Services"). By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Terms of Use Agreement ("Agreement") and to the collection and use of your information as set forth in the Carrots Privacy Policy, whether or not you are a registered user of our Services. Carrots reserves the right to make unilateral modifications to these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, customers, and others who access the Services ("Users").

    PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION

    Carrots provides a platform that enables users of Carrots' Services to offer/post or present and preform missions, which the performer shall try to fulfill/accomplish the mission in a satisfactory and timely manner. For example, many times these missions require Carrots’ mission performers "individuals/legal persons" around Egypt, Middle East or the world to contact, provide information to, and/or purchase from third party providers of various services on behalf of the mission poster/owner or in his favor, in exchange for money.  

    Mission posters/owners contract for services directly with the Mission performers – Carrots does not provide the Services directly. The Service is a communications platform for enabling connections between Mission posters/owners and Mission performers. When a Mission poster/owner contacts a Mission performer, the Mission performer is acting on the Mission poster/owner sole behalf and is not a representative or agent of Carrots. Accordingly, please consider carefully before your agree/accept to a Mission poster's/owner's offered/posted missions. 

    Carrots does not have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of any services provided by the Mission performers, nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Mission performer. Company makes no representations about the suitability, reliability, timeliness, or accuracy of the services requested and provided by Mission performers identified through the Service whether in public, private, or offline interactions. Company does not provide any background checks or vetting. 

    NEITHER CARROTS NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY MISSION PREFORMER OR USER OF THE SERVICE. COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.

    This is a contract between you and Carrots. You must read and agree to these terms before using the Services. If you do not agree, you may not use the Services. You may use the Services only if you can form a binding contract with Carrots, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. 

    You must be at least 16 years of age to be eligible to use the Services. Any use or access to the Services by anyone under 16 is strictly prohibited and in violation of this Agreement. 

    Carrots will require you to provide proof of identity "national photo ID" to create your account, or to access or use the Services, and you acknowledge and agree that you may be denied access or use of the Services if you refuse to provide such proof.

    The Services are not available to any Users previously removed from the Services by Carrots.

    Subject to the terms and conditions of this Agreement, you are hereby granted a non- exclusive, limited, non-transferable, freely revocable license to use the Services for your personal, noncommercial use only and as permitted by the features of the Services. Carrots reserves all rights not expressly granted herein in the Services and the Carrots Content (as defined below). Carrots may terminate this license at any time for any reason or no reason.

    Your Carrots account gives you access to the services, functionality and posted missions that we may establish and maintain from time to time and in our sole discretion.

    We may maintain different types of accounts for different types of Users. If you open a Carrots account on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity's behalf.

    By connecting to Carrots, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. You may never use another User's account without permission. 

    When creating your account, you must provide accurate and complete information, and you must keep this information up to date. Your failure to maintain accurate, complete, and up-to-date account information may result in your inability to access and use the Services or our termination of this Agreement.

    You are solely responsible for the activity that occurs on your account, and you must keep your account secure. You must notify Carrots immediately of any breach of security or unauthorized use of your account. Carrots will not be liable for any losses caused by any unauthorized use of your account. 

    By these terms of use you will not be an employee of Carrots under any of the laws or government regulations.

    Carrots is not responsible for deducting any taxes or social security on your behalf.

    By providing Carrots your email address you consent to our using the email address to send you Services-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Services and special offers. If you do not want to receive such email messages, you may opt out by contacting us at ………………. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

    Carrots allows users to hide account identity using the feature "anonymous" being an anonymous user is for those who don't wish to show their real characters or personalities, secretly increasing their income, social anxiety or whatever personal reasons that they may use it for. Your profile and information might be hidden from the other users or mission performers but it doesn’t mean that it will be hidden from Carrots and for this feature not to be used for fraudulent or unlawful purposes as Carrots retains its full rights to use your data whenever needed. 

    Billing, Carrots website provides more than one clear and customized price plan you get to choose between by the time of account registration. Once you choose your price plan you hereby agree that you are obliged to pay for the service provided in your price plan. Carrots may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to you as provided in this Agreement. 

    Refunds. You may cancel your Carrots account or opt out of the price plan you’ve chosen at any time; however, you are not entitled to any refund for cancellation, including a refund of your unaccomplished missions. Carrots provides refunds for unaccomplished missions but only in Carrots' sole discretion. You understand and agree that you shall receive no refund or exchange for any services purchased, any unaccomplished missions, or for anything else, except if, and only by submitting a refund request "dependent on the case" and in Carrots' sole discretion, Carrots provides you a refund.

    You agree not to engage in any of the following prohibited activities: copying, distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated "scraping"; using any automated system, including without limitation "robots," etc., to access the Services transmitting spam, chain letters, or other unsolicited email, SMS, or other messages; attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Services; taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;  uploading invalid data, viruses, worms, or other software agents through the Services; collecting or harvesting any personally identifiable information, including account names, from the Services; using the Services for any commercial solicitation purposes; impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; interfering with the proper working of the Services; accessing any content on the Services through any technology or means other than those provided or authorized by the Services; or bypassing the measures we may use to prevent or restrict access to the Services, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein.

    We may, without prior notice, change the Services; stop providing the Services or features of the Services, to you or to Users generally; or create usage limits for the Services. We may permanently or temporarily terminate or suspend your access to the Services without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

    You are solely responsible for your interactions with other Users and Mission performers. We reserve the right, but have no obligation, to monitor disputes between you and other Users and/or Mission performers. Carrots shall have no liability for your interactions with other Users, Mission performers, or for any User's action or inaction.

    All trademarks/names, website domain names, software, and other innovations subject to intellectual and industrial property rights related to Carrots, including any possible future modifications thereof, are Carrots property. You undertake not to register or request the registration of such property or any equivalent thereof, or to replace, modify or revoke it, and expressly accept that nothing in this agreement gives you any such right in the future.

    Except as may be expressly provided for in this agreement or in an annex thereto in force, no Party without Carrots shall issue a press release or any other means of advertising or information referring to Carrots in any way in relation to this or other Convention, without the prior written consent of the other Party.

    We care about the privacy of our Users. You understand that by using the Services you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, and to have your personally identifiable information collected, used, transferred to and processed in the United States.

    Carrots cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

    The Services may contain links, recommendations and information to third-party materials that are not owned or controlled by Carrots. Carrots does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service, purchase a product or service, and/or engage a third-party from the Services, you do so at your own risk, and you understand that this Agreement and Carrots' Privacy Policy do not apply to your use of such third-party sites, services or products. You expressly relieve Carrots from any and all liability arising from your use of any third-party website, service, product or content. Additionally, your dealings with or participation in promotions of advertisers found on the Services, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Carrots shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

    You agree to defend, indemnify and hold harmless Carrots and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: 

    Your use of and access to the Services, including any data or content transmitted or received by you.

    Your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above

    Your violation of any third-party right, including without limitation any right of privacy, Intellectual Property Rights, and any rights of Third Party Providers

    Your violation of any applicable law, rule or regulation

    Any content that is submitted via your account including without limitation misleading, false, or inaccurate information

    Your willful misconduct

    Any other party's access and use of the Services with your unique username, password or other appropriate security code. 

    Carrots will try to guarantee you the quality and the delivery of the online services TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CARROTS ASSUMES NO LIABILITY OR RESPONSIBILITY as explained in the details here in after:-

    THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CARROTS OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, CARROTS, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT ANY REQUESTS WILL BE MET SATISFACTORILY OR AT ALL; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

    ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SERVICE. 

    CARROTS DOES NOT GUARANTEE THE SUITABILITY, SAFETY, OR ABILITY OF ANY THIRD PARTY PROVIDER, NOR THAT WILL ANY SUCH THIRD PARTY PROVIDER MEET YOUR REQUIREMENTS OR EXPECTATIONS. CARROTS DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE CARROTS SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND CARROTS WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND PROVIDERS OF SUCH THIRD PARTY PRODUCTS OR SERVICES.

    THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM COUNTRY TO ANOTHER, THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAWS APPLICABLE IN YOUR COUNTRY. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAWS. 

    WITHOUT PREJUDICE TO THE ABOVE, YOUR COMMITMENT TO THIS AGREEMENT HELPS US ENSURE YOUR RIGHTS TO ANY PROFITS YOU MAKE USING THE SERVICE, PREFORMING OR CARRYING THROUGH YOUR MISSIONS AS REQUIRED AND INCASE OF ANY DISTPUTS BETWEEN YOU AND ANY PARTY WITHIN CARROTS YOU MAY COMMUNICATE WITH OUR SUPPORT TEAM FOR ASSISTANCE, BARING IN MIND THAT THE FINAL PROVISION WILL BE BINDING ON BOTH PARTIES.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CARROTS, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE. UNDER NO CIRCUMSTANCES WILL CARROTS BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

    These conditions set out the understanding of the agreement between you and Carrots. The laws of Egypt regulate the terms and conditions of the relationship between you and Carrots without respect to its conflict of laws principles, you and Carrots agree to be subject to the exclusive personal jurisdiction of the courts in Egypt. Failure to exercise or enforce any right or provision of this agreement does not constitute a waiver of this right or term. 

    If a the court finds that any provision of the terms and conditions of use is invalid, the parties agree nevertheless that the court should seek to give effect to the parties' intentions as set out in the provision, and that other provisions of the terms and conditions of use remain in force.

    This Agreement, together with any amendments and any additional agreements you may enter into with Carrots in connection with the Services, shall constitute the entire agreement between you and Carrots concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

    13.2 You agree that, regardless of which law or any law is contrary to that or states otherwise, any claim or cause of action arising from any assignment, conditions related to the service or your missions must be made within one (1) year starting from the date of the incident /the cause of action, after this you lose the right to claim and you acknowledge the admissibility of the situation and the implied consent.

     

    Please contact us at support  termsandprivacy@carrot-s.com  with any questions regarding this Agreement. This Agreement was last modified on Jan 4, 2022.

  • Privacy policy and data protection

    Under the current Personal Data Protection Act Carrots & Stick E-Commerce L.L.C.S a single member company with limited liability, hereinafter referred to as Carrots, is informing users of its online platform and making them aware of the company's privacy and data protection policy, which applies to the processing of the personal data they voluntarily provided to access the website.

     https://carrot-s.com

    When a user presents his or her personal information through electronic forms on the company's website to Carrots. Or any of its subsidiaries, it expresses consent to Carrots or any of its subsidiaries to process such data under the conditions laid down in this section of the Confidentiality and Data Protection Policy and for the purposes described below.

    The user must read the current privacy and data protection policy before registering in Carrots. Or any of its subsidiaries. By clicking on the "register" button, the user approves his or her reading and explicit consent to the privacy and data protection policy.

    Upon registration, the user will be required to provide specific information in order to create his/her profile. The user must provide the following information: After the user's consent, Username, email address, phone number, credit card data, personal ID image or data, Carrots or any of its affiliates collects also data on his/her location, including its geographical location in real time through the user's computer or mobile phone.

    Once the registration process has been completed, any user may access his or her personal file and add or modify the information, as he or she deems the information and data provided by the user must always be available on his or her account and may be modified through the personal file modification option.

    The user agrees to enter real, updated and accurate information. The individual user also bears any liability arising out of any damage suffered by Carrots or any of its subsidiaries or other parties as a result of the incorrect, inaccurate, applicable or reliable information provided.


    The information collected by Carrots or any of its affiliates should be used only for the purposes specified in the General Conditions for the Use of the Site, which can be seen here.

    As part of compliance with current legislation on data protection at all times, the user is notified under this document that the personal information provided to the website is subject to automated processing and becomes part of the electronic files belonging to Carrots, i.e. under the responsibility of Carrots, a company officially registered at the General Investment Authority of Egypt, for the purposes provided for on the website.

    Background information on data protection

    Identity

    Carrots & Stick Electronic Commerce Corporation Single member Limited Liability Commercial Record No. 140787

    Purpose

    Management and provision of required services

    Rights

    Access, validation and deletion of data, as well as other rights as explained in the additional information

    Additional information

    Additional and detailed information on data protection can be found in the following sections and detailed.

     

    According to the existing regulations, the following is the privacy policy used by Carrots to process the data of any registered user on its platform.

    Carrots, which is responsible for processing, and its subsidiaries will process all the data submitted or collected mainly by them.

    Personal data processing

    Identity

    Carrots & Stick Electronic Commerce Corporation Single member Limited Liability Commercial Record No. 140787

    e-mail

    founder@carrot-s.com

    User consent is the legal basis for processing Carrots data for the purposes specified in the current privacy policy, in addition to providing the required service.

    Carrots uses both mission posters and mission performers. The taskmaster group includes independent specialists who collaborate with Carrots (the "mission performer") and the information that Carrots receives from its users is collected as explained below.

    A. Information provided directly by the user to Carrots.

    Carrots collect some information that the user provides on the Carrots website and keeps it or that the user himself provides to Carrots in any other way:

    - Registration data: Information provided by the user to Carrots when creating an account on the Carrots website, which is the username, email address and image of the national ID.

    - Data from user file: The information added by the user on the site in order to benefit from the services provided by Carrots is the mobile phone number and the user's delivery address. The user can view the personal data on his profile and modify it anytime he wants. Carrots does not store the user's credit card data, but provides it to a licensed electronic payment service provider that will store the data to facilitate payment to the user and will perform the same procedures for the Carrots account. The user can also delete their debit/credit card data associated with their account at any time. With that procedure, the service provider will follow the process of deleting the data and it will be necessary to re-enter or identify them in order to make new requests through the site.

    - Data from user account: Information on services performed by the user, as well as assessments and/or comments made by the user on his/her request.
    - Additional information that the user wishes to share: Information provided by the user to Carrots for other purposes. For example; A photograph.

    B. Information provided indirectly by the user to Carrots.

    - Usage data: Carrots collect user usage data whenever they interact with Carrots site services.
    - Application and device data: Carrots collect data from the device and application used by the user to access Carrots services:

    - The IP address used by the user to connect his/her laptop to the Internet.
    - Information about a user's computer or mobile phone such as his/her connection to the Internet, browser type, operating system and device type.
    - Full click flow of the URL, including date and time.
    - User profile number. See identification file policy.
    - Browsing history and user preferences.
    - Source data: If the user reaches the Carrots site from an external source (such as a link on another site or an e-mail message), the Carrots site records the information about the source that referred the user to Carrots.

    - Data gathered from case management: If the user is routed to the Carrots site through a contact form or through a phone, the Carrots will collect the messages received as used by the user, and may use and store them to manage current or future situations.
    - Data gathered from "cookies": Carrots uses its and other parties' identification files to facilitate browsing for users and for statistical purposes (see identification file policy).

    - External information: Carrots may collect user's personal information or data from other actors if the user grants permission to these others to share this information with us. For example; if a user is created to account through Facebook, Facebook can submit the user's personal data to us if it is in his Facebook profile (name, sex, age...).

    - Geo-spatial data: If authorized, Carrots will collect data on it location, including the real-time geographic location of the user's computer or mobile phone.

    1- Carrots uses the information gathered from the user to perform the services required through the Carrots account in accordance with the mechanism described in the terms of use.
    2- Carrots also uses information to verify and analyze how the services provided are improved.
    In particular, Carrots may use data to ensure proper use of the services required on its platform
    For example; In the case of mediating a mission, when the user enters the platform in the designated space, he or she explicitly authorizes Carrots to provide the necessary personal information to the applicant. In this way, the applicant and the person responsible for receiving the task can contact the user if he or she deems it appropriate and also send him or her information on the dates and details of the task, which allows for the correct use of the service. As such, the delivery of the service will be conducted in such a way as to ensure speed and credibility without the applicant being able to use the data for the other purpose than to provide the service and coordinate the time and location required and necessary for the delivery of the mandated service.

    3- Carrots may use user information for internal purposes designed to maintain the security and effectiveness of services (meaning; testing purposes and to prevent, explore and address illegal activities such as hunting, forgery, harassment, trafficking in human beings, trafficking in women farmers or any other illegal activity).

    4- Carrots conducts statistical and other analyses internally on the data it collects to analyze and measure user behavior, trends and understanding how people use services. Similarly, Carrots may use the data provided for the management of situations that may occur in the service delivery process. Carrots reserves the right to store communications on its own servers or those belonging to other parties in any form received from the user.

    5- Carrots may use personal data provided by the user to communicate via e-mail and/or send SMS about the effectiveness of the service. Carrots will send messages to the user's mobile phone containing information on the status of the requested request and, once completed, Carrots will send a summary/receipt of the service containing the service price to the user's e-mail. Registration on the platform means that the user agrees with the privacy policy and thus allows the Carrots site to perform both activities.

    6- With the consent of the user, Carrots may send promotional messages and/or offers in connection with the service provided to the user's e-mail address. If a Carrots user does not wish to receive such information and/or commercial communications at any time, he or she can specify the "de-subscription" option in the e-mail, so Carrots will cease to send the above information immediately.

    7- As explained in the following section, user data is not disclosed to any third party except (1) for the provision of services requested by the user, if absolutely necessary, in case of Carrots' cooperation with other parties (2) or when Carrots receives explicit consent and authorization from the user (3)

    8- Carrots use user data only as explained in the current privacy policy and conditions of use

     

    - How long will Carrots keep the data?

    The submitted personal data will be kept as long as the user has not requested a suspension for 24 months since his/her last interaction with the platform.
    In the event of withdrawal of consent or opposition to processing, the data will be withheld and discontinued and kept for the limit of three years as per the statute of limitation in the Egyptian civil law subject matter.

    Thus, Carrots retention of data must not exceed three years in order to be able to defend ourselves against potential claims.

    As indicated in the previous section, the personal data collected by Carrots will be used for the goal mentioned in the "Conditions of Use."
    In order to achieve this goal and achieve excellence in service delivery, Carrots will share some of the user's personal data with:

    • Service providers (mission performer and mission poster): The mission performer or/or mission poster performing the required services will have access to the user's personal information required to perform their tasks but will not be able to use it for any other purpose. They must treat the information in accordance with the current privacy policy and existing legislation on data protection.

    • Security companies, security forces and bodies: Carrots may disclose personal information and customer account data when it believes that disclosure is necessary to comply with the law, to implement or apply "conditions of employment" or to protect the rights, security, property, employees or other parties of Carrots. Thus, this includes the exchange of information with other associations and organizations, as well as with the security forces, the Consumer Protection Service and the Public Prosecutor's Office when required to do so in accordance with the law and bodies to protect against fraud and reduce credit risks.

    • Payment gate: Carrots do not store users' credit card data. However, credit/debit card identification data (number and expiration date) is stored by the payment service provider selected by Carrots, whose safety measures are high as long as they correspond to the payment card domain in accordance with the payment card area data security standards. If the user requests the deletion of the data corresponding to the means of payment that he entered into his personal file, the other payment service provider will delete the data from his servers.

    - Carrots may share information with law enforcement agencies and/or other parties regarding information requirements relevant to criminal investigations and alleged illegal activities.
    - With user approval: Notwithstanding the above, Carrots will inform the user if some information about the user is shared with Carrots' business partners or other parties for a different purpose than those contained in this document.

    - Also with the user's consent: For other parties and not trading partners without a relationship with Carrots as long as there is an unequivocal prior declaration from the user.
    None of the above-mentioned data transfers will involve the sale, rental, sharing or other disclosure of customer-specific information for commercial purposes in a manner contrary to the obligations of the current privacy policy.

    - Right to withdraw consent
    the user may at any time withdraw his or her approval for processing the data by Carrots.
    In order to pull it, the user will only have to fill in the contact form available on                          and send it. Withdrawal of consent may be implemented at any time by the concerned party. The user accepts the idea that withdrawal of approval implies that Carrots cannot provide its platform services again to me in case the assigned forms are refilled and approved.

    - What information can the user access?

    Carrots gives the user access to a large amount of information about his/her account and his/her requests on the website...              In some cases, the information can be viewed and updated.
    All users may access their personal files and add or modify information, as they deem appropriate. Information and data provided by the user must always be available in the user's account and may be modified through the personal file modification option.

    - What options does the user have?

    As explained above, if the user wishes to stop receiving e-mails from Carrots, the user may configure his subscription options in the e-mail box and press the "cancel the subscription" button.

    In addition, the user may opt out of Carrots' geographical location, as most mobile devices give users the ability to disrupt the site's services. Most likely, this feature is on the set-up list for the device. If the user has questions about how to disable the location services of their devices, Carrots recommends that the user contact the manufacturer or its mobile service provider.

    Notwithstanding the exercise of the above-mentioned rights, the employee is entitled to submit a claim to the Censorship body for information.

    Carrots has taken all necessary measures recommended by the Consumer Protection Service and consistent with global standards to ensure the required level of security based on the nature of the personal data and the conditions under which it is processed, in order to prevent, to the extent possible, change, loss, processing or unauthorized access, as permitted by the current technology. The personal information provided to Carrots will not be surrendered to any third party without prior authorization from the owner of the data written/mentioned.

    • What about the Authentication Cookies?

    This website uses its own authentication cookies and other party to facilitate browsing. 

    As already mentioned, any user may exercise his or her rights to access, correct, cancel or oppose personal data. The user can exercise these rights or inquire about the current privacy policy through our communication model.
    Because Carrots' work is constantly changing, privacy policy, profile policy and conditions of use change accordingly. Carrots will send to the user notifications relating to significant changes and amendments to these documents by e-mail or any other means of ensuring their receipt. However, Carrots will not fundamentally change its security policies and practices to make it less protective of the client's information collected in the past without prior approval from the affected client.

  • Terms of Use Agreement
  • Privacy policy and data protection